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[–] Oylslique [S] ago 

I don't use firefox nor chrome on this older computer. messes them up. BUT, I got a notice of update adobe earlier, but was so busy in research I told it to remind me later. I'll check that out and see if updating that helps. Thanks! p.s. I have windows 7 (window 8 and above didn't convert older documents, so last upgrade was to 7 which still did the conversion. Once I complete all those I can upgrade again ... taken me a few years... I've a lot of documents and each has to be done individually...ugh)

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[–] moblodite ago  (edited ago)

Updating flash player was my first thought, If you do a windows update you will get flash player update easily. always pays to do updates! also.. If on a desktop.. If you haven't done a restart in a while.. Then just a restart could get you going, (Ram thing)

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[–] Oylslique [S] 0 points 1 point (+1|-0) ago 

all that has been done and/or taken care of ... I did just yesterday have a windows update. And I'm constantly maintaining my computer ;-)
Now I'm so frustrated I've decided to just wait until the video comes out (like I do for most movies LOL).... Going to go take a nap.

Thanks for trying to help y'all... it's much appreciated!!! 💕