Archived Google and AT&T have been dragged into the wiretapping allegations against Apple (uk.businessinsider.com)
submitted ago by ChillyHellion
Posted by: ChillyHellion
Posting time: 5.3 years ago on
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Archived on: 2/12/2017 1:51:00 AM
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Archived Google and AT&T have been dragged into the wiretapping allegations against Apple (uk.businessinsider.com)
submitted ago by ChillyHellion
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[–] TunaSandwitch ago
I can see this as a less intentional issue, and more of a software bug that was just left unattended because they didn't want to sync money into fixing it. A lot of companies follow this practice. If nobody makes a big fuss over the actual issue, then they won't fix it, because it is just seen as a waste of funds.Still, it is a pretty big flaw, and now they'll probably end up paying a lot of money for it in the end.
[–] Drenki ago (edited ago)
People were complaining about it left and right. From a technical standpoint, it is not difficult to identify which users are experiencing the problem - and if they didn't it's just as easy to get them to self-report. And if they didn't want to do that, they could at least acknowledge the problem and let people know they were working on it. As a corporation, Apple is not known to be particularly sympathetic with its customers, former customers less so.
When the Red Ring of Death started affecting Xbox 360s, Microsoft was very quick to offer a generous replacement plan.
When their new phone would drop calls because of a defect in the antenna design, Apple was very quick to say "you're holding it wrong". (though they did eventually address the issue)
Another example is that if your Apple product gets stolen, Apple's policy is to not cooperate with law enforcement. When that stolen device boots up and connects to the internet, Apple knows exactly which one it is and who it was sold to. They can give IP information to law enforcement (who in turn pass it to the ISP) in order to locate it. But they don't do this.
Other companies (Microsoft, Sony, and Samsung are three that I have personal experience with) will absolutely work with law enforcement to recover the items.
Apple wants you to buy a new one.