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[–] SpottyMatt 0 points 0 points (+0|-0) ago  (edited ago)

The solution (which can admittedly be hard and take time) is for their "secret sauce" to be configuration data and/or plugins, and to open-source the framework.

They keep their trade-secret spam filter code and infrastructure config behind the firewall, but all the "handling your data" and "serving you the data" bits get open-sourced.

Open-sourcing private code in a company can be a colossal PITA, though.