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[–] 1HepCat 0 points 7 points (+7|-0) ago 

I ordered some Ethereum a couple years back through Coinbase. The transaction was never executed and somehow got deleted. I didn't find out for several months. I thought I'd gone a little bit crazy and was kicking myself because I thought I'd placed the order but there was no record of it and the value had gone up ~2000%.

Finally, one day I got an email from Coinbase saying they'd discovered an error and were willing to reinstate the lost transaction. Ultimately, they corrected their mistake--essentially giving me tens of thousands of dollars-worth of ETH with no risk exposure.

Who knows how they'd have played it if the value had tanked in the intervening months but at the time they dealt honestly with me.