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[–] jizzswizzler 0 points 1 point (+1|-0) ago 

Or demand your consumer right for a like for like replacement thats fit for purpose. You didnt break it they did.

They can either suck it up and start sending out top shelf gear that might come close to the previous performance on a case by case basis without question or they can be raped in the courts in every jurisdiction that has a pair of balls and be brought down entirely

Either way this shit with the IT industry blaming literally everything they can on the end user or other companies needs to stop. Its a joke.