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[–] Forbin 8 points 32 points (+40|-8) ago 

I think the bigger issue here is Valve's attitude. Imagine for a moment if Microsoft had done something like this. Some people hate Microsoft so much that such a breech would likely induce rage-related strokes. Valve/Steam have long enjoyed a highly-favorable reputation, and Gabe Newell has basically become the patron-saint of PC gaming.

All that good-will aside, Valve/Steam are just a company trying to make money. And, in my opinion, their focus over the past few years hasn't necessarily been pro-consumer or pro-gamer. From Gabe's anti-Microsoft histrionics, to their attempt to move PC gaming to Linux, to the over-hyped Steam Machines, their efforts to move PC gaming into the living room with a console-like controller and experience, to even the way they run their sales. Whether or not you believe that any of those things has promise, the reality is that Valve/Steam have--for years--not shown much concern for their customers, but instead have focused solely on making the future of PC gaming look an awful lot like console gaming.

All that said, the days of Valve/Steam enjoying such a great reputation that their fuck-ups are barely noted are behind them. When they give random people access to your private account they deserve to be criticized every bit as much as if Microsoft had done it.

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[–] Falcon2_0 1 points 18 points (+19|-1) ago  (edited ago)

How would hating Windows be anti-consumer?

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[–] Forbin 7 points 8 points (+15|-7) ago  (edited ago)

If you're talking about my comment on Gabe's meltdown over Windows 8 I'll explain. He went ape-shit, talked a lot of smack, and freaked out so much it pushed him to spend the next few years focusing most of Steam's attention on developing SteamOS. Basically he lost his shit because he perceived that Microsoft could challenge Steam once they introduced an App Store on Windows. As an ex-Microsoft person, Gabe probably understood long before we did, that Microsoft's long term strategy would be to merge their desktop OS with their console, and make it extremely easy to develop for both the XBox One & PC games simultaneously. Obviously Microsoft (and Sony) enjoy a monopoly of game sales on their consoles; Gabe was freaked out that Microsoft might mount a serious competitor to Steam on the PC. That day hasn't arrived yet, but it's close at hand. Instead of making the Steam app better for PC gaming, Gabe decided to try to drag all of PC gamers over to SteamOS and drag PC gaming into the living room and make the Steam controller (console-style) the default.

I don't think any of the SteamOS nonsense has been good for PC gamers. I think it's merely Gabe having a hissy-fit and trying to make PC gaming more like console gaming. In my opinion, Steam and Valve have gone downhill since their attention has been on SteamOS; their sales stink, the quality of the products they allow on their service are sketchy enough to necessitate return policies, they tried to foist paid-mods on gamers....the list goes on.

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[–] Sosacms 2 points 3 points (+5|-2) ago 

There costumer support is pretty shit, especially when it comes to hacked accounts. That experience was enough to show how highly they prioritize consumers.

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[–] 404_SLEEP_NOT_FOUND 0 points 1 points (+1|-0) ago  (edited ago)

And, in my opinion, their focus over the past few years hasn't necessarily been pro-consumer or pro-gamer.

Not an opinion. That is a fact. They updated their EULA to prevent class action lawsuits in America. Don't want to sign the agreement, you can't play any games in your library! This is the same exact thing Sony Entertainment did right after their first breech (except they weren't able to lock people out of their game library, and instead just gave them free goodies to sign their rights away). Basically, Sony covered their asses, and let 2 more breeches occurred and it didn't fucking matter to them, as they mitigated the costs by screwing over the consumer. Valve is no better than Sony Entertainment.

I really hope Valve/Gabe get their just deserts in (a fair) court one day, but with the way the TPP and pro-corporation and anti-consumer laws are going, that doesn't seem likely.