It seems like they stopped caring years ago. Simple shit like managing updating your games is such a clusterfuck. If I disable auto updating many online games simply won't work so you basically need auto updating on, except then games you have installed that you're not playing download massive fucking updates. Why can't we set specific games not to update, I don't want to uninstall it just to waste the bandwidth and time next month when I feel like playing it again, but I also don't want it to download 20gb worth of updates for several games thus filling my hard drive.
And yeah I have it setup to only download at certain times, usually the middle of the night, but my work schedule changes often enough that within a month I'll be online at all hours of the day.
I mean christ, I could go on at length about several issues plaguing Steam but this one just seems to be something that should have been fixed years ago and just highlights how few shits they give. Trying to actually contact Steam to make a complaint even though I have probably close to a thousand dollars worth of products on their service? Impossible. It's something pretty unique to the gaming industry. The worst part is they practically have a monopoly at this point so what can any of us do. I don't purchase EA or Ubisoft titles, but not purchasing anything via Steam? That's a tough one.