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[–] fatfreelife 0 points 1 point (+1|-0) ago 

Starbucks teaches their staff ASL signs? Is this really widespread? I wish they had done that when I had worked there!

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[–] l23r ago 

I think it started, or at least became a big thing, when a staff member learned some ASL to give a deaf customer the same experience as hearing customers. Until that point, I guess they communicated by writing stuff down to one another.

We provide training, including American Sign Language as well as a “Creating a Deaf Friendly Environment” course, to help engage our partners in delivering an accessible environment for all.

We also provide communications equipment and resources to our Deaf partners for interpreting services such as video relay interpreting services, real time captioning, flashing strobe light signalers for emergency evacuation notice, and video captioning.

(Source)