[–] [deleted] 0 points 6 points (+6|-0) ago 

[Deleted]

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[–] Dingolicious [S] 0 points 6 points (+6|-0) ago 

Documentary with comedy elements. The team behind it must have worked in IT before. There is no way they just happened to write something so close to the truth.

[–] [deleted] 0 points 0 points (+0|-0) ago 

[Deleted]

[–] [deleted] 0 points 6 points (+6|-0) ago 

[Deleted]

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[–] Dingolicious [S] 0 points 11 points (+11|-0) ago 

Oh man, if a 0 gets stuck you're in deep shit. How about turning it off and on again?

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[–] ThatsSoJewish 0 points 3 points (+3|-0) ago 

Have you ever had to tell someone to just turn it on?

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[–] Dingolicious [S] 0 points 3 points (+3|-0) ago 

Happens more often than you would think (Or hope). I've probably had about 10 instances of this in my time from Monitors to PCs, phones, wireless keyboards/mice... Easy jobs though!

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[–] leavethebag 0 points 2 points (+2|-0) ago 

Ok. I just did not its just sitting on the bios screen. Should I get a new printer. Maybe that's it.

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[–] Dingolicious [S] 0 points 2 points (+2|-0) ago 

The tubes are probably full right now. Perhaps they need a wipe down?

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[–] FuckReddit- 0 points 2 points (+2|-0) ago 

Whats the funnest part of your job that you look foward to do/happen?

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[–] Dingolicious [S] 0 points 4 points (+4|-0) ago 

Best part of the actual job is when we get new pieces of kit to set up for people (Surface 4s, high spec machines etc) as obviously while setting them up you get a good chance to check them out and what they can do.

The other thing is the stories you get to tell. Sometimes when you read stories online about what people encounter in their jobs it's tempting to call bullshit, but I've seen some things I wouldn't have thought possible in this job!

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[–] thrus 0 points 3 points (+3|-0) ago 

I took a helpdesk class as an elective in college, another guy was on the school's IT staff and I was working in IT hired in after my internship. The teacher knew this about us and had us read a script out of the book of a helpdesk call, then asked if that was realistic we said no the user was asked questions and knew the terminology and told the truth. The teacher then asked us if we could improvise the same call, a few questions to verify each other's knowledge as we were both going to be working from memory we said yes. I was the caller, I either didn't know or gave the first option they offered me I think I told the truth once when they asked for my name. A gal that I was friends with told me that callers could not be that dumb as we were leaving class, I said if you say so. She wound up getting an internship at the place I worked shortly after that and I was her go to person and we shared an office. On day 3 she hung up a call dropped her head and said "they really are that dumb" I started laughing, it was like someone had just come up and bitch-slapped he faith in humanity by her posture and tone of voice.

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[–] FuckReddit- 0 points 2 points (+2|-0) ago 

Lol thats kool man!

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[–] digitalentity1497 0 points 1 points (+1|-0) ago 

Hi there fellow IT support guy, did you know Android developers have put an IT CROWD Easter egg in?

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[–] Dingolicious [S] 0 points 0 points (+0|-0) ago 

That's amazing, and no I didn't know that! If I could give you multiple upgoats I would!

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[–] kurfu 0 points 1 points (+1|-0) ago 

Will you let me hold the Internet if I promise not to drop it?

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[–] Dingolicious [S] 0 points 2 points (+2|-0) ago 

Only if you're careful, shake it and Google goes offline!

[–] [deleted] 0 points 1 points (+1|-0) ago 

[Deleted]

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[–] Dingolicious [S] 0 points 1 points (+1|-0) ago  (edited ago)

It's an internal thing, so the people aren't generally entitled arseholes like they no doubt would be if it was a support company. I wouldn't actually know if that's the case but that's the assumption I would make. I dealt with near-anonymous customers in a call centre before and they were on some cases total cunts.

Most of the people I talk to day-to-day are actually nice people thankfully.

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