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[–] providentjoemerrick 0 points 2 points (+2|-0) ago 

AxeManJack, glad you're here! Usually we ship 100 air tites in a different box so they don't get broken. I'm sure they'll come today or tomorrow. Order number?

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[–] RawrRaz 0 points 1 points (+1|-0) ago 

Thanks for coming over and taking care of this Joe. I'm too new here to know the community very well, but I imagine that lots of people here are like myself, having come from and/or still part of the reddit silverbug community.

Joe Merrick is president and CEO of Provident Metals and he has been regularly participating over on reddit, solving problems like this one when they arise, and generally just being a valuable part of the community there. Hopefully he will continue to grace us here.

I have had Provident added to the list of trusted providers, and can speak from my own experience that they certainly belong there. I've bought from all the companies listed, but Provident seems to be my first go to. I've also sold to them several times. I've had no problem with any transaction and heartily recommend them.

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[–] AxeManJack [S] 0 points 0 points (+0|-0) ago 

101516511 packing slip listed all and the delivery conf listed one package. Thanks for your attention to this.

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[–] rE1J5aQ5wF54W3HURrH 0 points 1 points (+1|-0) ago 

I imagine you have contacted them? Please let us know how they respond as that will be an indicator of them being worthy of doing business with or not in the future for all of us.

I've never had a missing item, though I did receive a damaged 10oz RCM bar once from... I forget. I could of sent it back for a different one but the dent on the side of it wasn't a major issue for me and it still weighed the same.

Hopefully you will get your airtites without any extra cost or inconvenience to you. I would imagine that they would see that they were on your order and be able to figure out by your package weight that they were not placed in it. Not sure. Good luck and please keep us informed.

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[–] AxeManJack [S] 0 points 0 points (+0|-0) ago  (edited ago)

Entire order received. Very happy wiht the Ase airtites. Not so thrilled that the privateer holders, which allow for movement of the coin in the enclosure. Kind of defeats the purpose which I intended to make a privateer a carry coin. Fine for tube storage though. Can only hope airtite will see the market need and bring their brand of titeness to the 2 oz rounds. First world problems. Thanks against to provident joe for alleviating me fears. Will likely switch my order from my prior supplier to them. Their Ase was flawless, compared to milk spotty and dinged coins from other companies.

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[–] AxeManJack [S] 0 points 0 points (+0|-0) ago 

It is the case of 2 boxes being shipped. The first just arrived so quickly, and the packing slip having all of the order listed on it caused concern. The delivery conf still says undelivered. Mistakes were made on my end surely. The company could note on the packing slip box 1 of 2/2 of 2 as a better practice. But their response both here and to email were adequate. Cheers.