Archived I work from home at a real job I found on Craigslist. AMA! (IAMA)
submitted ago by Mister_Sparkle
Posted by: Mister_Sparkle
Posting time: 5.4 years ago on
Last edit time: never edited.
Archived on: 2/12/2017 1:51:00 AM
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13 upvotes, 1 downvotes (93% upvoted it)
Archived I work from home at a real job I found on Craigslist. AMA! (IAMA)
submitted ago by Mister_Sparkle
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[–] janx 0 points 1 point 1 point (+1|-0) ago
Tech support is a big window. What complexity of enquiries were you having to deal with?
[–] Mister_Sparkle [S] 0 points 1 point 1 point (+1|-0) ago
Originally I was working mostly with customers whose computers were infected with viruses, with some more mundane tasks periodically (printer installations and things of that nature). Now I am working with our tech support people making sure our software runs correctly on their computers, and dealing with system outages on the backend of their software.
[–] janx 0 points 1 point 1 point (+1|-0) ago
Is there a clear career progression path inside the company? Or did your own skills get you noticed and promoted to the different team? Do you miss contact with the general users?