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[–] Patriotknife100 0 points 3 points (+3|-0) ago 

TY for posting. Persuasion 101. Found in the first chapter of the greatest sales book of all time: "How to Win Friends and Influence People" WWG1WGA!

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[–] suomy_the_nona 0 points 1 point (+1|-0) ago 

Thanks for the recommendation. I'll look into it. There's the book for download:

https://images.kw.com/docs/2/1/2/212345/1285134779158_htwfaip.pdf

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[–] cantaloupe6 0 points 2 points (+2|-0) ago  (edited ago)

These too:

seven habits of highly effective people

The Ones Who Walk Away from Omelas

(most stay)