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Negotiating with ISPs: Don’t accept broadband price hikes without a fight | Ars Technica
"When I'd call Comcast to ask about these rate hikes, they'd tell me that the price went up because my initial rate had expired."
'Around Ars, we have some strategies to share from past negotiations with ISPs (admittedly resulting in varying levels of success). '
'Your promotional rate has expired, and now you'll have to pay the "real" price of service. ', "But they didn't seem to be able to explain why I'd get two big price hikes back-to-back.", "Of course, you'll have better luck if you're lucky enough to live somewhere where there's at least two high-speed broadband providers."
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[–] derram 0 points 1 point 1 point (+1|-0) ago
https://archive.fo/m3kkz :
"When I'd call Comcast to ask about these rate hikes, they'd tell me that the price went up because my initial rate had expired."
'Around Ars, we have some strategies to share from past negotiations with ISPs (admittedly resulting in varying levels of success). '
'Your promotional rate has expired, and now you'll have to pay the "real" price of service. ', "But they didn't seem to be able to explain why I'd get two big price hikes back-to-back.", "Of course, you'll have better luck if you're lucky enough to live somewhere where there's at least two high-speed broadband providers."
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