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[–] derram 0 points 1 point (+1|-0) ago 

https://archive.fo/TqaL5 :

Cable Companies Like Comcast, Frontier Among Most Hated By Customers | Fortune

'Digging into the results, cable industry customers were increasingly dissatisfied compared to 2017 with picture quality, helpfulness of staff, frequency of service interruptions, and call center assistance. '

'And for many years, the cable TV industry and its side-business of providing Internet service have come up dead last in customer satisfaction. '

'Cable giant Comcast, the largest cable provider, ranked third from the bottom in its industry with a score of 57. '

'The top-ranked cable TV companies were AT&T’s (t) U-Verse, with a score of 70; Verizon’s (vz) Fios, with a score of 68; and Dish Network (dish), with a score of 67. '

'Cable TV companies averaged a score of 62 on the ACSI’s 100 point scale, down 3% from last year and the lowest rating for the industry in 11 years. '


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