[–] derram 0 points 1 point 1 point (+1|-0) ago
When Google's robots give your business the death sentence – who you gonna call? • The Register
'The other is that under certain circumstances Google support lacks human judgement – something echoed by other Google Cloud users. ', "The casual violence of Google's support response led to a fairly heated discussion on Reddit and Hacker News."
'Google Cloud offers three levels of SLAs – the contract which should set minimum levels of uptime and communication between vendor and buyer. '
'A sysadmin given just three days to respond to the threatened deletion of a mission-critical system has prompted a vigorous debate about the quality of cloud support. '
'We would have lost everything – years of work – millions of dollars in lost revenue," he mused. '
[–] 365itsolutions 0 points 1 point 1 point (+1|-0) ago
Good article and great share. Change can be good.