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[–] 8372694? ago  (edited ago)

if they can automate it so save money,

That's the thing, they won't. It will become more expensive. I am fully aware of automation because it is closely tied to my profession, and I see how things gets promised, fails to deliver, are buggy as hell, support costs spiraling out of control and in the end a system that is more broken than working.

The only people that gets rich are the ones that sells these automations.

Now on top of that you still have to deal with humans. This time Indian IT support that you need to call to fix the broken robot.