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[–] Roryzilla 0 points 1 point (+1|-0) ago 

Because the customer did not get the contract fulfilled to their specification, yes. It usually goes to an arbitrator to settle the account and abandon the lien.

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[–] akornblatt [S] 1 point -1 points (+0|-1) ago 

Researching this, the standard throughout America is about 20%. In California 15%, in Texas 30%... what state are you in?